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Identifier help
Every brand prints it somewhere different, and some of them hide it well. Here is where to look.
Electric scooters
Serial number
On the deck label and on the original box.
More about Segway / NinebotElectric scooters
Serial number or MAC address
The serial is on the deck sticker. The MAC address appears in the NAVEE app when you try to bind.
More about NAVEEElectric scooters and unicycles
Serial number
On the frame label, and in the INMOTION app under device details.
More about INMOTIONRobotic lawn mowers
Serial number
Under Device Info in the ANTHBOT app, or on the chassis label.
More about ANTHBOTElectric bikes
Frame number
Stamped on the frame label, near the bottom bracket.
More about VanMoofDiagnostic tools
Serial number
On the rear label of the tool, and in the device settings.
More about AutelRobotic lawn mowers
Serial number
On the label on the mower, and in the Navimow app under device details.
More about Segway NavimowDiagnostic tools
Serial number
In the tool's settings under device information, and on the label on the back.
More about TOPDONSend a photo of the label instead. Start the request, put what you can read in the identifier field, and say in the note that the rest is unreadable. We will work from the photo.